- Shipping & Returns
Shipping & Returns
Our competitive pricing doesn’t just apply to our range of Champagne products – it also applies to our shipping costs. We use ParcelForce for our delivery service.
On all orders above £200, we offer free next day delivery.
On all orders below £200, we offer delivery from just £6.95.
We do not dispatch orders on weekends or bank holidays.
Our delivery service is available for Mainland UK orders. For non-mainland orders (inc Scottish Highlands), please contact us prior to placing an order.
In event that a product is out of stock, we will always contact you prior to dispatching your items.
If you require your products delivering on a specific day, please contact us to discuss.
Once your order has been shipped you'll receive a tracking number which you can then track throughout delivery.
2-4 Business Day Delivery: £6.95
Next Business Day Delivery: £8.45
Next Day Express AM Delivery: £10.95
Next Day Express 10AM Delivery: £14.45
Next Day Express 9AM Delivery: £18.45
Saturday delivery £16.95
All the above applies if orders are placed before 1pm business day.
We offer a comprehensive returns service on all of our products. In addition to complying with the Distance Selling Regulations, we offer a unique 365-day returns policy. If the product is unopened, you can return it to us within 365 days of delivery for a full refund.
For all returns, please contact our Customer Services team by clicking ‘Contact us’ at the top of this page.
Out of the standard 7-day Distance Selling period, you are responsible for return delivery costs.
In event that your product is faulty/damaged on arrival, please contact our team within 48 hours. Please ensure items are inspected on arrival, and any damage is written on the delivery providers paperwork.
In event of the cancellation, please ensure that products returned are insured.
None of the above affects your statutory rights.