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Shipping & Returns

Our competitive pricing doesn’t just apply to our range of Champagne products – it also applies to our shipping costs. We use Parcel Force for our delivery service. If you're a business customer needing an urgent delivery, please contact our team.

UK Shipping costs and details:

Standard Delivery (within 4 working days): £7.45

Premium Next Day Delivery: £9.45

Saturday Delivery: £19.95

 

Orders must be placed before 1pm for next-day delivery.

On all orders above £250, we offer free next day delivery.

On all orders below £250, we offer delivery from just £7.45

We do not dispatch orders on weekends or bank holidays.

 

Worldwide Shipping:

We also offer worldwide shipping. An accurate price will be calculated at the checkout, however we have included estimated prices below:

  • Albania - £75
  • Andorra - £70
  • Austria - £45
  • Belgium - £30
  • Bulgaria - £50
  • Croatia - £50
  • Czech Republic - £45
  • Denmark - £30
  • Estonia - £45
  • Finland - £45
  • France - £35
  • Germany - £35
  • Gibraltar - £70
  • Greece - £60
  • Guernsey - £30
  • Holy See Vatican City - £70
  • Hungary - £45
  • Ireland - £32
  • Italy - £35
  • Jersey - £25
  • Latvia - £45
  • Lithuania - £45
  • Luxembourg - £30
  • Malta - £80
  • Monaco - £35
  • Netherlands - £30
  • Norway - £40
  • Poland - £45
  • Portugal - £45
  • Romania - £50
  • San Marino - £40
  • Slovakia - £45
  • Slovenia - £45
  • Spain - £40
  • Sweden - £45
  • Switzerland - £40
  • Turkey - £50
  • Ukraine - £45

In event that a product is out of stock, we will always contact you prior to dispatching your items.

If you require your products delivering on a specific day, please contact us to discuss.

Once your order has been shipped, you will receive a tracking number which you can then track throughout delivery. 

Returns:

We offer a comprehensive returns service on all of our products. In addition to complying with the Consumer Contracts Regulations (i.e. Distance Selling), we offer a unique 14-day returns policy. If the product is unopened, you can return it to us within 14 days of delivery for a full refund.

For all returns, please contact our Customer Services team by clicking ‘Contact us’ at the top of this page.

The original standard delivery charge will be refunded (please note that additional premium delivery surcharges are not refunded).

In event that your product is faulty/damaged on arrival, please contact our team within 48 hours. Please ensure items are inspected on arrival, and any damage is written on the delivery providers paperwork.

In event of the cancellation, you can cancel within 24 hours; anything out of this deadline incurs a 25% handling charge due to us ordering in the relevant stock and starting your order process.